Allianz Partners, a prominent global entity in the fields of assistance, insurance, and services, is actively seeking to recruit a Care Center Agent in Dubai, with the provision of Visa Sponsorship. As a Care Center Agent, you will play an integral role within our customer support team, delivering assistance and ensuring the satisfaction of our clientele.
Check Also: Visa Sponsorship Cleaner Jobs in Dubai – Apply Now
Job Details:
- Company: Allianz partners
- Employment Type: Full-time, Part-time
- Location: Dubai
- Salary: AED2500.00-AED7500.00per month
Education
- High School / Bachelors Degree / Diploma
Experience
- 1-2 Years of Experience On Related Field
Responsibilities:
- Address customer inquiries and furnish information regarding products and services.
- Facilitate the resolution of consumer issues and concerns through proficient communication.
- Document and maintain accurate records of consumer interactions.
- Engage in collaboration with fellow team members to guarantee the provision of uninterrupted customer support.
- Remain informed regarding product knowledge and advancements within the industry.
- Comply with the established protocols and standards pertaining to customer service.
Education and Qualification:
- Possession of a high school diploma or its equivalent.
- Prior experience in customer service is considered advantageous.
- Outstanding interpersonal and communication abilities.
- Adept in the utilization of customer service software and systems.
- Proficiency in managing difficult situations with a high degree of professionalism.
Benefits:
- Visa Sponsorship & Legal Work Authorization: Employers facilitate the issuance of work visas, thereby ensuring compliance with legal employment regulations. Numerous companies also assume responsibility for the expenses associated with visa processing and renewals.
- Competitive Remuneration and Incentives: The remuneration for care center agents generally falls within the range of AED 3,000 to AED 7,000 per month, equivalent to approximately $800 to $1,900. Performance-based compensation, commissions, and incentives may be offered.
- Income Exempt from Taxation: Dubai imposes no personal income tax, enabling employees to retain their entire compensation without any deductions.
- Benefits Pertaining to Accommodation and Transportation: Certain employers provide complimentary or subsidized accommodation. Organizations may also offer transportation services or stipends for commuting to and from the workplace.
- Health Insurance and Medical Benefits: Employers generally include health insurance as a component of the employment benefits bundle. Certain companies provide annual medical examinations and coverage for emergency medical care.
- Remunerated Leave and Official Holidays: Standard annual leave is allocated at a rate of 30 days per annum. Compensated medical leave and public holidays in accordance with the labor regulations of the United Arab Emirates. Certain employers additionally provide paid vacation reservations to the employee’s country of origin.
- Professional Development and Training Opportunities: Numerous organizations offer training programs designed to enhance customer service and communication competencies. Opportunities for advancement to positions such as team leader, supervisor, or manager.
- Diverse Cultural Work Environment: Dubai boasts a multifaceted workforce, providing opportunities for engagement with a variety of cultures and experiences. Organizations promote cooperation and collaboration among their international workforce.
- Employee Discounts and Benefits: Certain companies provide reductions on their products and services. Supplementary benefits may encompass gym memberships, meal allowances, and flexible work schedules.
- Route to Permanent Residency: Upon completing several years of employment, individuals may qualify for long-term residence visas in the United Arab Emirates. The Golden Visa program provides an opportunity for long-term residency to highly competent professionals.
Salary:
AED 2500.00 – AED 7500.00 + Bonus
How To Apply:
Interested candidates are encouraged to submit their applications via the link provided. Kindly submit your resume along with a cover letter that emphasizes your pertinent experience in customer service, or you may do so via the provided link.
Conclusion:
We invite you to join Allianz Partners and become an esteemed member of our committed Care Center team in Dubai. This presents a remarkable opportunity to enhance our dedication to delivering outstanding customer service. Submit your application now to join a preeminent authority in the industry on a global scale.
Frequently Asked Questions:
-
Do I need experience to apply for a care center agent job in Dubai?
Entry-level positions typically do not necessitate prior experience; however, a background in customer service is highly desirable. Proficient English communication skills are typically essential, and familiarity with Arabic, Hindi, or additional languages is considered advantageous.
-
Can I apply for permanent residency in Dubai after working as a care center agent?
Following a period of employment spanning several years, employees may qualify for long-term residence visas, including the Golden Visa designated for skilled professionals.
-
What are the salary expectations for care center agents in Dubai?
Salaries generally fluctuate between AED 3,000 and AED 7,000 per month (approximately $800 to $1,900), contingent upon the individual’s experience and the employing organization.
